Abajee Privacy Policy — Your Data, Your Rights

1 Introduction

Abajee is an online gaming platform serving players in Bangladesh. When you use abajee — whether to register an account, make a deposit, place a bet, or simply browse the platform — you share certain information with us. This policy is here to be straight with you about what that information is, why we need it, and what we do with it.

We know that privacy matters to players. You're trusting abajee with your name, your payment details, and your gaming activity. That's not something we take lightly. This policy is written in plain language because we want you to actually understand it, not just scroll past it. If something isn't clear, contact us at [email protected] and we'll explain it.

This Privacy Policy applies to all users of abajee, including registered players, visitors who browse without registering, and anyone who contacts abajee support.

2 Data We Collect

Abajee collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of both:

Abajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Every piece of data abajee collects has a specific purpose. We do not collect data speculatively or store information we have no use for. Here is how your data is used on the abajee platform:

• Account management: Your identity and contact data is used to create and maintain your abajee account, verify your identity, and communicate with you about your account.
• Payment processing: Your payment data is used to process deposits and withdrawals via bKash, Nagad, and Rocket. Abajee does not store full payment credentials — transactions are handled by the respective payment providers.
• Platform operation: Gaming activity and technical data help abajee run the platform, detect errors, prevent fraud, and ensure fair play across all games.
• Responsible gaming: Abajee monitors gaming patterns to identify signs of problem gambling and apply appropriate safeguards where necessary.
• Legal compliance: Abajee is required by law to verify player identities, maintain transaction records, and report certain activities to relevant authorities.
• Marketing: With your consent, abajee may send you promotional offers, bonus notifications, and platform updates via email or SMS. You can opt out at any time.
• Platform improvement: Usage data helps abajee understand how players interact with the platform so we can improve the experience over time.

Abajee will never use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4 Legal Basis for Processing

Abajee processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the agreement between you and abajee — including running your account, processing payments, and delivering gaming services.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing carried out for abajee's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests do not override your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing

Abajee does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Abajee may use third-party KYC (Know Your Customer) services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
• Technology providers: Abajee uses third-party services for platform hosting, analytics, and customer support tools. These providers act as data processors under abajee's instructions and are not permitted to use your data for their own purposes.
• Legal and regulatory authorities: Abajee may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of abajee's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

All third parties with whom abajee shares data are required to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared.

6 Cookies and Tracking

Abajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit abajee.top.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Help abajee understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences so you don't have to re-enter them each visit.
• Marketing cookies: Used only with your consent to track the effectiveness of abajee's promotional campaigns. These do not share your data with external advertisers.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using abajee, though some features may work differently. For more detail on the specific cookies abajee uses, contact [email protected].

7 Data Security

Abajee implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• TLS encryption for all data in transit between your device and abajee's servers.
• Encrypted storage for sensitive data including payment information and identity documents.
• Access controls that limit which abajee staff can view personal data, based on their role and need.
• Regular security audits and vulnerability assessments of the abajee platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your abajee account has been compromised, contact [email protected] immediately. Abajee will investigate and take appropriate action, including temporarily suspending the account if necessary to protect your funds.

8 Data Retention

Abajee retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type and are determined by legal requirements, business necessity, and responsible gaming obligations.

• Account and identity data: Retained for the duration of your account and for a minimum of five years after closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years to comply with financial record-keeping requirements.
• Gaming activity: Retained for the duration of your account and for up to two years after closure for responsible gaming monitoring purposes.
• Support communications: Retained for up to two years after the last interaction to allow for dispute resolution and quality review.
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

Once the applicable retention period expires, abajee securely deletes or anonymises your data so it can no longer be linked back to you.

9 Your Rights

As an abajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your request and we will respond within a reasonable timeframe.

• Right of access: You can request a copy of the personal data abajee holds about you at any time.
• Right to rectification: If any of your data held by abajee is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: You can request that abajee delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You can ask abajee to limit how your data is used in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request your data in a structured, machine-readable format so you can transfer it to another service if you choose.
• Right to object: You can object to abajee processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

Abajee will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. In such cases, abajee may charge a reasonable administrative fee or decline the request, with an explanation provided.

10 Children's Privacy

Abajee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register on abajee or use any part of the platform.

If abajee discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits made will be returned to the payment method used, subject to verification. If you believe a minor has registered on abajee, please contact [email protected] immediately.

11 Changes to This Policy

Abajee may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect your rights, abajee will notify registered players via email or an in-platform notification before the changes take effect.

Continued use of abajee after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using abajee and contact support to close your account. We recommend reviewing this page periodically to stay informed about how abajee handles your data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the abajee team. We take all privacy enquiries seriously and aim to respond promptly.

• Email: [email protected]
• Support is available 24 hours a day, 7 days a week.
• For questions about our Terms and Conditions, visit abajee.top/terms-conditions.
• For responsible gaming support and self-exclusion tools, visit abajee.top/responsible-gaming.
• For general questions, visit our FAQ page.

When contacting abajee about a data rights request, please include your registered email address and a clear description of your request so we can locate your account and respond efficiently.